Managed IT & Cybersecurity · NJ · NY · CT
IT that just works — and monitored security around the clock.
GBTech.ai is the managed IT and cybersecurity partner for small and mid-sized businesses in New Jersey, New York, and Connecticut. Predictable per-user pricing, a 24/7 help desk, and a hardened Microsoft 365 stack — without a full-time IT hire.
Predictable per-user pricing
Public response-time tiers
No long-term contracts
GBTech NOC · live
All systems healthy
Huntress · Managed EDR
managed endpoint coverage
1Acronis · Backup & DR
backup policy verified
M365 · Conditional Access
security posture tracked
Managed Support Desk
remote support ready
Syncro RMM · Patch policy
managed patch baseline
Monitoring
Active
Backups
Verified
Security
Managed
Built for businesses across NJ, NY & CT.
New Jersey
New York
Connecticut
What we run for you
One partner for IT operations, security, and Microsoft 365.
From the help desk ticket to the boardroom risk review. Built for growing small and mid-sized businesses that need enterprise-grade reliability without the enterprise headcount.
Managed IT
RMM, patching, asset management, vendor coordination, and a 24/7 help desk. Powered by Syncro and a managed support desk.
Cybersecurity
Huntress managed EDR + ITDR, phishing simulation, dark-web monitoring, and a hardened Microsoft 365 baseline.
Microsoft 365
License procurement, tenant hardening, Conditional Access, Intune, SharePoint and OneDrive backup with Acronis.
Backup & Disaster Recovery
Acronis-powered image and file backup, immutable cloud storage, and tested recovery runbooks for every workload.
Endpoint Protection
Managed endpoint monitoring, ransomware rollback, and human-led threat response with Huntress on supported laptops and servers.
24/7 Help Desk
24/7 help desk integrated with our PSA. Phone, email, and chat with documented SLAs.
Built on business-ready tools
Quick Cost Calculator
Estimate your monthly managed IT cost.
Use this preview calculator for planning. A signed proposal confirms final scope, licensing, and SLA terms.
Users:
Co-managed IT
Already Have an IT Person? We Make Them Better.
GBTech.ai can supplement your internal IT lead with backups, endpoint security, after-hours coverage, vendor management, Microsoft 365 hardening, and escalation support — without replacing the person who already knows your business.
Public SLA
Response times by severity.
Clear response targets help your team know what to expect before an issue happens.
Severity
Severity
Severity
Critical
System down or active security incident
1-hour response for Standard/Pro · 30-minute response for Enterprise
High
Multiple users affected
2-hour response
Standard
Single user issue
4-hour response
Low
Questions or scheduled work
Next business day
Response times are committed in your signed SLA. Resolution times vary based on the incident scope.
Why teams switch to GBTech.ai
Local presence. National-grade stack. Predictable monthly cost.
Cyber resilience by default
Every package is built around monitored endpoints, backup coverage, MFA-focused identity controls, and practical documentation support for insurance questionnaires.
Tri-state support model
Remote-first support for NJ, NY, and CT businesses, with on-site work scoped when a hands-on visit is the right path.
One number, every vendor
We own Microsoft, ISP, VoIP, and SaaS escalations on your behalf. You get an outcome, not a runbook of logins.
How onboarding works
A clear path from kickoff to managed operations.
01
Discovery
30-minute call, environment review, and Microsoft 365 baseline discussion. Free, no commitment.
02
Proposal
Tier recommendation with itemized M365 licenses, agents, and SLAs. Fixed monthly price.
03
Deployment
RMM & EDR roll-out, M365 hardening, backup configuration, asset documentation, runbook creation.
04
Steady state
24/7 help desk coverage, reporting cadence, security reviews, and a practical technology roadmap.
Client Stories
Coming Soon
GBTech.ai is building its first public client stories. This section is reserved for verified customer outcomes once approved for publication.
Where we work
Managed IT services across New Jersey, New York, and Connecticut.
We support businesses across the tri-state region with managed IT, cybersecurity, Microsoft 365 support, endpoint protection, and backup and disaster recovery. Coverage is described at the state level until specific city-level service pages are published.
New Jersey
Managed IT services NJ, Microsoft 365 support, endpoint monitoring, and backup support.
New York
Cybersecurity services NY, remote helpdesk, M365 hardening, and security awareness support.
Connecticut
Managed support for CT businesses with backup, MFA, DNS filtering, and endpoint protection.
Frequently asked
Questions SMBs ask before switching MSPs.
What areas does GBTech.ai serve?
We provide managed IT and cybersecurity services to SMBs across New Jersey, New York, and Connecticut, including the greater NYC metro and northern NJ corridor. Remote support is available nationwide for hybrid teams.
How quickly can a new client be onboarded?
Standard onboarding runs 2 to 4 weeks. We deploy our RMM and EDR agents, harden Microsoft 365, document your environment, and run a baseline security assessment before go-live.
Do you support Microsoft 365 and email security?
Yes. We license, configure, and manage Microsoft 365 Business Basic, Standard, and Business Premium tenants — including Conditional Access, MFA enforcement, Defender, Intune, and SharePoint and OneDrive backup with Acronis.
What is included in your cybersecurity stack?
Pro adds Huntress managed EDR, Huntress Managed SAT, DNSFilter, Hudu, 1Password Business, and quarterly reviews. Enterprise adds ThreatLocker, vCISO advisory, Acronis immutable backup and disaster recovery, monthly reviews, and VIP helpdesk.
How is pricing structured?
GBTech.ai uses four per-user packages — BYOL, Standard, Pro, and Enterprise — plus a flat $750 setup fee. BYOL is for clients with existing Microsoft 365 licenses; Standard, Pro, and Enterprise include Microsoft 365 as described on the pricing page.
Do you require long-term contracts?
No. We offer month-to-month after an initial 3-month onboarding term. We earn the relationship every month — no auto-renewing 36-month lock-ins.
Free 30-minute IT assessment
Find out what's actually exposed — before an attacker does.
We'll review your Microsoft 365 secure score, endpoint coverage, and backup posture. You walk away with a written report, whether you hire us or not.
