01
An advisor negotiating for you
We benchmark your quote and negotiate the rate and the terms, at signing and at renewal.
UCaaS and CCaaS · Authorized partner
Vonage, bought through GBTech.ai
Vonage, part of Ericsson, fits best where your team already works in Microsoft Teams or Salesforce. We compare it against the other platforms, then manage the purchase and the move from your old phone system.
[DRAFT - pending owner review]
Why buy it through us
02
An engineer on the call
Our advisor and the vendor's own engineer both join. You get the technical answer in the meeting instead of waiting on a follow-up email.
03
Nothing is hidden from you
You see the options, the trade-offs and the pricing before you decide. If another vendor fits better, we tell you.
Business phone
Vonage Business Communications delivers calling, texting and team messaging on desktop and mobile apps, with video meetings and a virtual receptionist. It works with desk phones, including ones you already own, and it can put business calling inside Microsoft Teams.
Contact center
Vonage Contact Center handles voice, web chat, SMS, email and social. Its Salesforce integration routes conversations using your customer data and logs each one back to the record. It also includes speech analytics, live help for agents and a dialer.
Best fit when
You are a Microsoft 365 business that wants phone features inside Teams, or you run sales or service out of Salesforce and want calls tied to customer records.
Look elsewhere when
Video meetings are your main use. Compare Zoom.
Common starting points
Phone inside Microsoft TeamsContact center in SalesforcePhone and contact center togetherKeeping existing desk phonesRenewal price check
Compare against alternatives
No single vendor is the right answer for every gap. See the other vendors we compare it against.
Other UCaaS vendors →