New Jersey · New York · Pennsylvania
GBTech.ai

Managed IT · Co-managed

Co-managed IT.

For companies that already have an IT person and want GBTech alongside them, not instead of them.

Already have an IT person? We make them better.

GBTech.ai supplements your internal IT lead without replacing the person who already knows your business. They keep the relationships and the day-to-day decisions. We add the coverage, tooling and escalation depth that one person cannot carry alone.

What we take off their plate

Backups

Backup and recovery run and checked by our team, so restores are tested rather than assumed.

Endpoint security

Managed endpoint detection and response on your laptops and servers, watched by the team running the service.

After-hours coverage

Someone picks up when your IT lead is off, asleep or on vacation.

Vendor management

We own the Microsoft, internet provider, phone system and software escalations, so your IT lead gets an outcome instead of a ticket queue.

Microsoft 365 hardening

Security settings, Conditional Access and MFA tightened across your tenant.

Escalation support

A second line behind your IT lead for the problems that need more hands or more depth.

Scoped around your team

Every co-managed arrangement starts with a conversation about what your IT lead already covers and where the gaps are. The split is written into the proposal, so both sides know who owns what.

Talk to an advisor