New Jersey · New York · Pennsylvania
GBTech.ai

UCaaS and CCaaS · Authorized partner

Zoom, bought through GBTech.ai

Zoom is more than meetings. Zoom Phone and Zoom Contact Center run in the same app your team already opens every day. We compare Zoom against the other platforms, then manage the purchase and the move from your old phone system.

[DRAFT - pending owner review]

Why buy it through us

01

An advisor negotiating for you

We benchmark your quote and negotiate the rate and the terms, at signing and at renewal.

02

An engineer on the call

Our advisor and the vendor's own engineer both join. You get the technical answer in the meeting instead of waiting on a follow-up email.

03

Nothing is hidden from you

You see the options, the trade-offs and the pricing before you decide. If another vendor fits better, we tell you.

Business phone

Zoom Phone is cloud calling on desk phones and on the desktop and mobile apps. It includes texting, call recording, call queues and shared lines, and it can summarize a call when it ends. Zoom Workplace brings phone together with meetings, chat, whiteboard and docs.

Contact center

Zoom Contact Center adds queues and routing for voice, video, chat and SMS. A virtual agent can handle simple requests on its own, and live agents get guidance during a conversation. It connects to tools such as Salesforce and ServiceNow.

Best fit when

Your team already lives in Zoom meetings and wants to add a business phone or a support queue without learning a new tool.

Look elsewhere when

Your company runs on Microsoft Teams and wants calling inside Teams. Compare Vonage or RingCentral.

Common starting points

Replacing an office phone systemAdding phone to Zoom meetingsA support or sales queueCall summariesRenewal price check

Compare against alternatives

No single vendor is the right answer for every gap. See the other vendors we compare it against.

Other UCaaS vendors →