Confidentiality you can prove
Client files, email and billing data need encryption, multi-factor sign-in and access limited to the people on the matter. Clients, courts and cyber insurers increasingly ask firms to show it.
Industries
Technology for law firms that protects every client file
Law firms run on confidential documents, court deadlines and phones that reach attorneys wherever they are. We help firms of every size, anywhere in the U.S., choose and manage the internet, phones, security and IT that keep client information safe and the practice moving.
What law firms need from their technology
Email that resists wire fraud
Fake payment instructions sent from look-alike or hijacked mailboxes are one of the most common ways firms and their clients lose money. Email filtering, sign-in protection and a call-back rule for any change in wiring details close most of the gap.
Secure access from anywhere
Attorneys work from court, client sites and home. Documents, billing and email should be reachable from any device without opening the office network to the internet.
Phones that follow the attorney
A call to a direct line should ring the desk phone, laptop and mobile app at once, with voicemail sent to email, so clients reach a person instead of a full mailbox.
Backups you have tested
Ransomware and deleted files happen. Firms need copies kept separate from the network, retained as long as their records policy requires, and restored in a test at least once a year.
Uptime around filing deadlines
E-filing portals, legal research and practice management software live in the cloud, so a dropped connection late in the day is a real problem. A second internet line that takes over automatically removes that risk.
Why it matters
Your ethics duties cover technology
The ABA Model Rules ask lawyers to understand the benefits and risks of the technology they use and to make reasonable efforts to prevent unauthorized access to client information. Most states have adopted similar language.
Clients and insurers are asking
Corporate clients send security questionnaires before they hire outside counsel, and cyber insurers ask about multi-factor sign-in, backups and endpoint protection before they quote.
Downtime is billable time lost
When email, documents or phones are down, attorneys cannot bill and clients cannot reach them. Smaller firms feel it most because there is no in-house IT team to call.
What most law firms look for in a provider
- Someone who understands client confidentiality and the duties that come with it
- A fast answer when an attorney is locked out before a hearing
- Predictable monthly costs instead of surprise project bills
- Help with the IT questions on client security reviews and cyber insurance applications
- Phones, internet and IT handled through one point of contact
- Freedom to leave if the service does not live up to the promise
How GBTech.ai helps law firms
Managed IT built around confidentiality
Help desk, Microsoft 365 administration, multi-factor sign-in, 24/7 endpoint detection and response, and backups, managed for you with committed response times.
See Managed IT →Phone systems compared for you
We line up business phone providers side by side, including calling inside Microsoft Teams, mobile apps and voicemail to email, then set up the one that fits how your attorneys work.
Compare phone systems →Internet with a backup line
We check every carrier that serves your office, then pair a primary line with a backup from a different provider so one outage does not stop the firm.
Compare business internet →Protection for email and browsing
Security options from providers such as Cloudflare and Red Access protect email, web traffic and browser sessions without slowing attorneys down.
See security options →Services law firms ask us about
Questions law firms ask us
Do you only work with law firms in New Jersey?
No. We are based in New Jersey and work with firms across the U.S., including firms with offices in more than one state. Comparing providers, contracts and setup is handled remotely, and the providers we bring in install at your offices.
Can you work with our current IT person?
Yes. Co-managed IT keeps your current IT person or provider in charge of what they do well and adds our help desk and security tools where you need them.
Will switching phone systems change our numbers?
No. Business numbers can almost always be moved to a new provider. We schedule the move so calls keep ringing during the switch.
What does a first call cost?
Nothing. The first call is free, takes about 15 minutes, and you leave with a clear picture of your options and no obligation.