01
An advisor negotiating for you
We benchmark your quote and negotiate the rate and the terms, at signing and at renewal.
UCaaS and CCaaS · Authorized partner
Dialpad, bought through GBTech.ai
Dialpad builds AI into every call. It writes the notes, summarizes the conversation and coaches your team while they talk. We compare it against the other platforms, then manage the purchase and the move from your old phone system.
[DRAFT - pending owner review]
Why buy it through us
02
An engineer on the call
Our advisor and the vendor's own engineer both join. You get the technical answer in the meeting instead of waiting on a follow-up email.
03
Nothing is hidden from you
You see the options, the trade-offs and the pricing before you decide. If another vendor fits better, we tell you.
Business phone
Dialpad Connect puts calling, texting, team chat and meetings in one app. It runs on a phone, laptop or tablet with no special hardware, and you can keep your existing numbers. Calls are transcribed as they happen, with a summary and action items afterward.
Contact center
Dialpad Support is a cloud contact center on the same platform. It can surface answers from your knowledge base while an agent is on a call, and it grades calls against the criteria you set. It connects to tools such as Salesforce, HubSpot, Zendesk, Microsoft 365 and Google Workspace.
Best fit when
You run sales or customer-facing teams and want call notes and coaching without a separate tool.
Look elsewhere when
You only need a basic phone line and do not want AI features. A simpler plan may cost less.
Common starting points
Replacing desk phones with an appCall transcripts and summariesA coached support teamCall quality scoringRenewal price check
Compare against alternatives
No single vendor is the right answer for every gap. See the other vendors we compare it against.
Other UCaaS vendors →